The California Center of Excellence for Trauma Informed Care provides tailored consultation for agencies wishing to develop a trauma-informed framework, program design, policies, staff development, and data collection and measures. Contact the center via the contact page, email at firstname.lastname@example.org or 831-426-3062×209 to discuss your agency’s specific needs.
Consultation options include:
- Agency assessment and certification
- Trauma informed program design
- Curriculum development
- Measuring, collecting and analyzing data
- Rules, policies and procedures
- Strategic planning
- Elimination of seclusion and restraint
Onsite consultation for a multi-service behavioral health agency in rural Nebraska. Consultation involved developing both an agency-wide framework based in the five core values of trauma-informed service provision as well as specific agency recommendations to develop strengths. For example, a safe, effective approach to practice emotional regulation was demonstrated with real clients at a day treatment program for adults with cognitive disabilities; staff then practiced conducting the techniques and developing creative ways to make them fun and practical.
After providing an all-day training on trauma-informed services for all victim witness staff in a large urban community in Northern California, consultation included meeting with specific programs where staff completed a four-dimensional agency assessment. Based on the findings of the assessment, 10 key recommendations were developed and a strategic planning process involving all staff prioritized the 10 recommendations for the agency to focus on. One outcome was a survey for licensed therapists to complete in order to be included as a referral for crime victims; the survey asked specific questions related to trauma-informed practice, training and approach. Of the seventy therapists who completed the survey, about half were approved for referrals and the others were given a year to increase specific capacities.
Program design and residential policies
A residential program for people with intellectual disabilities in Central Coastal California asked for consultation to improve program rules. Through the consultation, the agency was able to better understand how to create collaborative agreements related to program design and residential program elements. An example included a job readiness program that shifted from telling clients how to dress (“you must dress in business-appropriate clothes”) to creating meaningful goals that clients choose to work on: “Job seekers who dress professionally increase their job prospects, therefore I would like to dress for success while job searching.”